Annual Report 2014/15

Healthwatch Lancashire Annual Report 2014/15Healthwatch Lancashire has published its Annual Report for 2014/15 which highlights the key achievements in representing the public voice over the past year.

The report highlights the key priorities for Healthwatch Lancashire, which are:

  • Engaging with people in Lancashire who use health and social care services
  • Understanding people’s experiences, and providing information and signposting for people who use health and social care services
  • Helping people get what they need from local health and social care services
  • Influencing decision makers with evidence from local people
  • Producing reports and recommendations to effect change
  • putting local people at the heart of improving services
  • working with others to improve local services

Healthwatch Lancashire has focused its work on the acquisition, collation, analysis and communication of good quality data and soft intelligence from the people of Lancashire which has been used to improve local health and social care provision.

To achieve this an innovative strategy and business plan was developed to concentrate on the delivery of 5 key projects:

  • Project 1: Communication and Online Activity
  • Project 2: Developing an Engagement Database
  • Project 3: Healthwatch Lancashire Roadshows
  • Project 4: Scrutiny of Residential Care in Lancashire
  • Project 5: Recruit and Train a cohort of Volunteers

Healthwatch Lancashire’s 5 key projects are detailed in the Annual Report, together with an account of the progress which has been made in achieving Healthwatch Lancashire’s strategic objectives.

Click here to download the Annual Report

To request a copy by post or in an alternative format please email info@healthwatchlancashire.co.uk