Leave your Feedback


Reviews (199)

Happier with this hospital

April 8, 2024
weve been going to Southport hospital for pain management and i do prefer ormskirk, its easier to park, the hospital is nicer, the staff are nicer. In Southport you have to park miles away and walk where here isn't too far to get to. We used the pain clinic today and we were in and out, on time and no problems at all.
Anonymous

Reply from Ormskirk District General Hospital

Thank you for taking the time to leave a review. It is very much appreciated when we hear directly from our patients, families and carers.


Provider responded

seating around the hospital would be helpful

April 8, 2024
i have to rely on transport to hospital this is sometimes an ambulance and sometimes a car. When its a car they cant fit my walking aid in so when i get here i have to walk from one side of the building to the other with a walking stick and it does take me a long time. I think some seating in the corridors would be great so we can rest on our way round, its a long way to walk all in one.
Anonymous

Reply from Ormskirk District General Hospital

Thank you for taking the time to let us know about your experience of care. Your comments have been shared with the matron for estates and facilities who is currently reviewing corridor seating across the Southport and Ormskirk hospital sites.


Provider responded

communication with patients

April 8, 2024
i use the diabetic clinic a lot and they are very good. they are always on time and the staff are lovely. The car park wasn't too bad today either but im presuming that's because its half term.
Anonymous

Reply from Ormskirk District General Hospital

Thank you for taking the time to let us know about your experience of care. It is very much appreciated when we hear directly from our patients, families and carers.


Provider responded

struggle with getting around the hospital

April 8, 2024
i have parked in car park A but my appointment is at the other end of the hospital, you cant park on the other one its always full. I use a walking stick and have to lean on the walls on my walk to the appointment. I think it would benefit from some seating scattered around the corridors so that patients can have a rest whilst getting to their appointment.
Anonymous

Reply from Ormskirk District General Hospital

Thank you for taking the time to leave a review. It is very much appreciated when we hear directly from our patients, families and carers. Your comments have been shared with the matron for estates and facilities who is currently reviewing corridor seating on both the Ormskirk and Southport hospital sites.


Provider responded

Parking isnt great and is confusing

April 8, 2024
parking at this hospital is confusing, as you come in to the car park on the left there are very faded disabled parking bays but no sign, so i don't know if you can park there or not and cars park there that aren't in the bays, i think there's a lot of confusion there around where the disabled bays are and where others can park.
Anonymous

Reply from Ormskirk District General Hospital

Thank you for taking the time to leave a review. It is very much appreciated when we hear directly from our patients, families and carers.
Your comments have been shared with the Trust Capital and Estates team.


Provider responded

communication with patients is good

April 8, 2024
i had my appointment sent to me via the post today and i prefer that, i have been told that they will eventually go digital but that's excluding so many people who don't use the internet and don't have access to technology. My care today has been great, i can never complain about Ormskirk hospital they are very good.
Anonymous

Reply from Ormskirk District General Hospital

Thank you for taking the time to leave a review. It is very much appreciated when we hear directly from our patients, families and carers.


Provider responded

maternity services are very good

April 8, 2024
i have been to the maternity clinic today to have a check up with my midwife and it went really well. I went in on time and i was happy with what the midwife told me and she explained everything to me.
Anonymous

Reply from Ormskirk District General Hospital

Thank you for taking the time to let us know about your experience of care. It is very much appreciated when we hear directly from our patients, families and carers.


Provider responded

very good service

April 8, 2024
i have regular bloods at the hospital to check my kidneys and i think they are great. They always text or ring me when i need anything and i am always kept up to date. I find this very helpful as sometimes you can get behind with appointments so the reminders really help.
Anonymous

Reply from Ormskirk District General Hospital

Thank you for taking the time to leave a review. It is very much appreciated when we hear directly from our patients, families and carers.


Provider responded

Very good service

February 23, 2024
The hospital have been nothing but great with me. My relative has undergone cancer treatment and the care was so good from the team.
Anonymous

Reply from Ormskirk District General Hospital

Thank you for taking the time to leave a review. It is very much appreciated when we hear directly from our patients, families and carers.


Provider responded

Waiting 3hours plus at Walk In Centre

October 25, 2023
I injured my thumb and attended the Ormskirk Walk In Centre on Monday 24th October I was triaged then sent for xray quite quickly 3 hours later I was still waiting so I was so frustrated and angry that I left. I spoke to receptionist before I decided to leave and got told that NHS 111 patients took priority over other people like myself that had just walked in. Therefore the next day 25th Oct I phoned NHS 111 got told to go the walk in centre for 10.30am seen and necessary treatment given. ( This feedback was given at a pop up event the person giving this feedback consented giving this information healthwatch lancashire engagement officer)
Joy Barnes

Ormskirk District General Hospital

Contact

1772695300

Wigan Road
Ormskirk
Lancashire
L39 2JW

Location

CQC Widget


Share this rating