Our Publications

Annual Report 2016/17 showcases how we have made a difference

Read our Annual Report 2016/17 which summarises Healthwatch Lancashire’s achievements over the past year and details how we’ve used the public voice to make a difference to the health and social care services we all use.

The Annual Report reveals that Healthwatch Lancashire listened to the views of more than 3,600 people across 121 community engagement activities throughout the year, as well as reaching out to almost 254,000 people online and via social media.

Healthwatch Lancashire published 82 reports from 127 visits to health and social care services, assisted by its team of volunteers who gave nearly 1,300 hours of their time in undertaking Healthwatch-related activities.

Click here to download our Annual Report 2017

 

For our reports click here

To request copies of our documents in read only or large print formats email info@healthwatchlancashire.co.uk

Spring/Summer Newsletter 2017

Read our Spring/Summer Newsletter 2017 which highlights some of the recent achievements from the Healthwatch Lancashire team.

The newsletter features an overview of the 2016/17 annual report, as well as articles about the launch of our impact project, a recent award win and the results of our care home best practice work.

Winter Newsletter 16/17

Read our Winter Newsletter 16/17 which highlights some of the recent achievements from the Healthwatch Lancashire team.

The newsletter features a review of the past 12 months and looks forward to what is to come in 2017, as well as articles about the launch of our mental health campaign and the results of our homelessness and deprivation, complaints and care home dentistry projects.

Autumn Newsletter 2016

Read our Autumn Newsletter 2016 which highlights some of the recent achievements from the Healthwatch Lancashire team. The newsletter highlights some great recent achievements from Healthwatch Lancashire.

The newsletter features articles about the launch of our homelessness and deprivation and Royal Blackburn Hospital children's ward projects, our volunteers contribution to this year's PLACE assessments, key reports we have published and some remarkable results our work has contributed to and uncovered.

Summer Newsletter 2016

Our summer newsletter includes recent achievements including a Healthwatch England Award nomination and our volunteers contribution to Volunteers Week.

Spring Newsletter 2016

Read our Spring Newsletter 2016 which highlights some of the recent achievements from the Healthwatch Lancashire team including our successful work with community groups and influencing developments at Burnley General Hospital

Autumn / Winter Newsletter 2015

Read our Autumn/Winter Newsletter which highlights some of the great achievements from the Healthwatch Lancashire team. The newsletter also thanks our dedicated volunteers who contribute their time to support the community.

Summer Newsletter 2015

Our Summer newsletter provides a summary of the key achievements for Healthwatch Lancashire between March and June 2015 including articles about improvements at Royal Lancaster Infirmary, launch of our Real People campaign along with information about events and published reports.

To request the publication in an alternative format please email info@healthwatchlancashire.co.uk

Spring Newsletter 2015

The first edition of the Lancashire Voice's newsletter includes an introduction from the Chair of the Board of Directors and the Chief Executive along with articles about the positive work Healthwatch Lancashire is undertaking to improve health and social care in Lancashire.

Annual Report 2016/17

Our Annual Report 2016/17 which summarises Healthwatch Lancashire's achievements over the past year and details how we've used the public voice to make a difference to the health and social care services we all use.

Published 30th June 2017

Annual Report 2015/16

Our Annual Report celebrates our achievements in engaging with people across Lancashire over the past year and details how we have used the public voice to make a difference to the services we all use.

Published 30th June 2016

Annual Report 2014/15

Details the activities and achievements of Healthwatch Lancashire between April 2014 and March 2015.

Published 30th June 2015

Choosing a Care Home: The ‘Mum’s Test’ Checklist

Choosing a Care Home: The ‘Mum’s Test’ Checklist assists those undertaking their own ‘Mum’s Test’ when seeking a suitable nursing or residential care home.

Mum’s Test: Good Practice Observations from Lancashire’s Residential Care & Nursing Home Sector

Mum’s Test: Good Practice Observations from Lancashire’s Residential Care & Nursing Home Sector assists managers or owners of residential care or nursing homes when comparing their facilities and services with others, and provides ideas for further improvement.