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CQC inspectors publish reports on seven adult social care services in Lancashire

In the past week the Care Quality Commission (CQC) has published seven reports on the quality of care provided by adult social care services across Lancashire that have been inspected under its new approach.

Care Quality Commission

Following recent inspections, on service has been rated as ‘Outstanding’, three services have been rated as ‘Good’, two rated as ‘Requires Improvement’ and one rated as ‘Inadequate’.
These included:

Healthwatch Lancashire shares its intelligence with CQC which is used to contribute to their inspection reports.

Under CQC’s new programme of inspections, all of England’s adult social care services are being given a rating according to whether they are safe, effective, caring, responsive and well led.

Debbie Westhead, CQC’s Deputy Chief Inspector for Adult Social Care in the North, said: “People are entitled to services which provide safe, effective, compassionate and high quality care.

“If that is what we find on inspection – we give the service a rating of Good, or Outstanding.

“If we find that a service requires improvement, we will expect them to provide us with a full plan setting out how they will address the issue.  We will share our findings with local commissioners, and we will return in due course to check that they have made the required improvements.

“Whenever we find a service to be Inadequate, we will take further action on behalf of the people who use the service.”