18.05.2017

Healthwatch Lancashire takes innovative approach to share best practice findings in care homes

Healthwatch Lancashire has shared its findings of best practice observed through its care home programme of Enter & View visits. The findings feature in two documents: Choosing a Care Home: The ‘Mum’s Test’ Checklist, which…

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20.12.2016

An Enter and View report has been published for Belvedere Care Home in Accrington

Healthwatch Lancashire has published an ‘Enter and View’ report, which captures and reflects the views of service users at Belvedere Care Home in Accrington. Healthwatch Lancashire’s innovative programme of ‘Enter & View’ delivers a ‘mum’s…

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19.07.2016

An Enter and View report has been published for Church View Residential Home in Oswaldtwistle

Read our Enter and View Reports

19.07.2016 Healthwatch Lancashire has published an ‘Enter and View’ report, which captures and reflects the views of service users at Church View Residential Home in Oswaldtwistle. Healthwatch Lancashire’s innovative programme of ‘Enter & View’ delivers…

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27.06.2016

Share your experiences of praising services or making a complaint

Do you share positive feedback about the services you use? or when care goes wrong and you have a bad experience, do you raise a complaint?Healthwatch Lancashire has launched a survey to understand people’s experiences of raising…

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